Refund policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire fourteen days after the day on which you, or a third party designated by you other than the carrier, acquires physical possession of the last item.

To exercise your right of withdrawal, you must inform us:

Peter Fields
M. Rüster & M. Richert GbR
Dorfstraße 74
16818 Lichtenberg
Germany

Phone: +49 3391 65 99 733
Email: contact@peter-fields.com

of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email).

You may use the model withdrawal form provided below, but this is not mandatory.

You can also exercise your right of withdrawal electronically using our withdrawal form:

https://peter-fields.com/pages/widerruf-formular

If you use this electronic withdrawal function, we will acknowledge receipt of your withdrawal without undue delay by email.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence of having sent the goods back, whichever occurs first.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the fourteen-day period has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

Additional Information

You may inspect the goods in the same way as you would normally be permitted to do in a physical shop.

The right of withdrawal does not automatically expire if goods have been used, worn or washed. However, if the goods have been handled beyond what is necessary to establish their nature, characteristics and functioning, you may be liable for any resulting diminished value.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To:

Peter Fields
M. Rüster & M. Richert GbR
Dorfstraße 74
16818 Lichtenberg
Germany

Email: contact@peter-fields.com

I/We () hereby give notice that I/We () withdraw from my/our (*) contract of sale of the following goods:

Ordered on () / Received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is submitted on paper):

Date:

(*) Delete as appropriate.